The following is extracted directly from our Quality Assurance manual. Hopefully it will give you a good idea of where we are coming from:
WHAT ARE WE DOING HERE?
The obvious answer is that we are serving our clients and they pay us for the help we give them and we all need money to live.
Okay, this is true in itself, but then you have to ask why we dont run an accounting practice in a different way
Firstly, because we have the qualifications and experience to provide a high level of service to our clients, this is naturally what we want to do. All of us wish to use our skills and abilities to the greatest extent, and, wherever possible, extend these by taking on new challenges.
This can only be done if we are actively involved with our clients and we seek to find new ways in which to assist them.
More importantly, the fostering of long-term relationships with our clients can be an intrinsically rewarding experience. Where these relationships are characterised by respect and trust then the involvement we have with our clients lives and the contributions we can make to their families and businesses is extremely rewarding.
Whether it be completing a simple tax return correctly to get the best refund or providing advice that may still have repercussions in the next generation, what we do has an effect.
When you work in a big organisation it can be very difficult to see the impact of the work you do, you can feel a very small wheel in a very big machine. By choosing to work in a small organisation, close to our clients, we can see the results of our work.
In a world that is full of chaos and disorder we all wish to feel that our existence has a purpose and that things are better because of the contribution we make, no matter how small it may be.
If you are looking to find a meaning to what we do, to determine the underlining motivation, it is simply this to make a difference.